Online Banking

Banking Made Easy

Online and Mobile Banking

At Citizens Bank, we understand that your life is busy, whether you’re managing your household, meeting tight project deadlines, or embarking on new adventures. We believe banking should be as flexible and convenient as your schedule. That’s why we offer Digital Banking that brings all the banking services you need right to your fingertips—24 hours a day, 7 days a week. With our cutting-edge mobile banking app, you can access and manage your accounts anytime, anywhere.

 

Our mobile banking app is packed with features designed to enhance your banking experience:

 

  • Transaction Receipt Images
    Attach notes or upload receipt images directly to your transactions for easy record-keeping.

 

  • Mobile Remote Deposit Capture
    Deposit checks using your mobile device with instance access to check capture.

 

  • App Authentication
    Benefit from enhanced security with biometric authentication and multi-factor authentication for each login.

 

  • Card Management
    Instantly turn cards on or off, assign “nicknames” for easier identification, and set up real-time alerts to monitor card activity.

 

  • Alert Management
    Set up and manage personalized financial alerts within the app to stay on top of your finances.

 

  • App Flexibility 
    Use the app seamlessly across various devices, including smartphones, tablets, and PCs.
  • Transfers
    Move money in real-time and leverage text or email to simplify P2P payments.

 

  • Enhanced Account Views
    Access detailed views of all your account types and comprehensive transaction histories.

 

  • Personal Financial Management
    Aggregate multiple accounts, track your spending, and set personal financial goals right from the app.
  • Money Movement
    Securely transfer funds, make payments, pay bills, and send money person-to-person (P2P) with the protection of CSI Fraud Anomaly Detection.
  • Statements
    View and download your bank statements on any device for easy access and record-keeping.
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With Citizens Bank’s Digital Banking, managing your finances has never been easier or more convenient. Experience the freedom and flexibility of banking on your terms. Download our app today and start banking anytime, anywhere!

Start Banking Online Today

Step #1 – Register

Use the link below to register your account.

Register For Online Banking

Step #2 – Get The App

Install the Citizens Bank app on your phone or mobile device.

 For iOS Devices:
Install “Citizens Bank Mobile” app from the Apple App Store.

 For Android devices:
Install “Citizens Bank KY” app from Google Play.
(Currently not available for Samsung s10 and higher)

Step #3 – Start Banking Online

Do your banking using the app, or from any web browser. When using a web browser, simply visit our website, CitizensBankrb.com and click “Log In” found at the top of the page.

Digital Wallet

We’re committed to providing you with the latest technology and services to make your banking experience more convenient and secure. That’s why we offer Digital Wallet payments with Apple Pay, Google Pay, Samsung Pay, Garmin Pay, Fitbit Pay, and more!

With Digital Wallet, you can leave your cards and cash at home. Simply use your smartphone or smartwatch to make purchases with a quick tap, whether you’re shopping in-store, within apps, or online.

 

Enjoy the ultimate convenience and a host of benefits with our Digital Wallet services:
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Safe and Secure

Your payment information is protected with advanced security features, giving you peace of mind with every transaction.

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Easy to Use

Make payments quickly and effortlessly using your mobile device or wearable technology.

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Fast Setup

Adding your Citizens Bank cards to your Digital Wallet is simple and fast, so you can start using it right away.

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Pay Virtually Anywhere

Use your Digital Wallet at millions of locations worldwide, in stores, apps, and online.