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Find a LocationMission Statement
Our Mission at Citizens Bank
Supporting Local Communities
When you bank with us, you’re investing in the businesses and people of our local community. Your deposits stay local, fueling growth and development right here at home. As an in-state bank, we’re deeply connected to the lives of our neighbors, with offices and staff residing in rural Kentucky counties. Financing decisions are made by us, your neighbors—not by an office three states away.
Modern Convenience with a Personal Touch
At Citizens Bank, we combine the latest banking technology with personalized service. Manage your accounts anytime, anywhere with our mobile banking app or online banking website. Pay bills, transfer funds, and more with just a tap. When you visit our branches, you’ll be welcomed by our friendly, professional staff, ready to assist you.
A Legacy of Customer Service
Founded in 1904, Citizens Bank has grown alongside our community. By 1910, we were among the top financial institutions in Southeastern Kentucky. Our commitment to customer service was embodied by Mr. R.C. Anderson, who became president in 1958 and placed his desk in the lobby to serve our customers better. Under his leadership, the bank thrived.
Citizens Bank remains strong and dedicated to serving each customer and the communities we call home, with five branches across Southcentral Kentucky.
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Protecting Against Identity Theft
Identity Theft. It’s all over the news, and many people wonder what they can do to better protect themselves from having their identity stolen. Citizens Bank has put together the information below which may help you to better educate yourself about identity theft and the steps you can take today to protect your identity. Use […]
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Protecting Against Corporate Account Takeover
Corporate Account Takeover is a type of business identity theft in which a criminal entity steals a business’s valid online banking credentials. Small to mid-sized businesses remain the primary target of criminals, but any business can fall victim to these crimes. Attacks today are typically perpetrated quietly by the introduction of malware through a simple […]
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Fraud Alert
Hard as it is to believe, there are people taking advantage of the coronavirus COVID-19 health crisis to commit consumer fraud trying to steal your money. Customers Bank wants to take a brief minute to alert you to some of the current scams. We have outlined some of the scams below. For more information, you […]
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